A mystery shopper is a paid consumer who is hired to "shop" in stores or institutions in order to collect data on the quality of the customer service experience. Is Mystery Shopping right for your business? Read more to find out!
Before you begin reading, this article is not about making [...]
If you are a small business owner, COVID-19 has probably [...]
JB Communications is featured in the July edition of Biz [...]
As the world slowly resumes normalcy, it is time to evaluate your company’s reopening strategy. This strategy communicates your new “normal” to your customer base and will be largely dependent on the context and time in which your business decides to reopen.
For business owners, social media platforms enable you to connect [...]
Emergencies seldom arrive with advance notice, and they are never [...]
The Business of Social Media is a presentation created by [...]